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Stewardship Officer

Company: Bow Valley College
Date Posted: October 17, 2017

Bow Valley College contributes to the vitality of communities and strength of the economy through innovative adult education programs and services. We equip students for successful living, lifelong learning, and employment in a global knowledge-based environment.

Why work at Bow Valley College? We have been named one of Alberta's Top 70 Employers for 2017. Bow Valley College is made up of employees who are committed to our learners´ success, as well as each other´s. Our staff and faculty consistently say it is the people who keep them at the College, the opportunity to make a difference in the lives of our students, and the incredible support they receive from their co-workers and supervisors.

We are currently accepting applications for the position of Stewardship Officer for the College’s Fund Development team.

This role exists to develop and deliver a fully integrated donor communications and stewardship program, as a central component of Bow Valley College’s fundraising program including the Quest for Best campaign. This position will be responsible for developing (in collaboration with fundraisers/Relationship Managers) and implementing a broad range of communications strategies and materials for current and prospective donors to the College.  There is a particular emphasis on individual stewardship strategy for each donor, to highlight the impact of donations and thus retain and grow donor support for the College.

Duties will include:

Donor Stewardship and Communications

  • Develop effective communication materials, in digital and print formats, to support fundraising and donor stewardship strategies in order to engage prospective donors (including alumni), and enhance relationships with existing donors.
  • Works in collaboration with other members of Development team (front-line fundraisers) by providing communications and stewardship expertise to develop stewardship strategies for those donors.  The primary goal is to make the relationship more meaningful and provide a basis for continued and increased support from the donor for BVC. This position will be responsible for stewarding all donors at all levels, working in collaboration with fundraisers (Relationship Managers) on stewardship strategies and reporting requirements for principal, major and leadership donors.
  • Reviews all gift recognition and reporting requirements with fundraisers, and liaise with departments as required in order to ensure reporting and recognition requirements are understood, planned for, implemented and captured for reporting purposes.
  • Prepare customized:
    1. Stewardship letters
    2. Donor reports
    3. Endowment reports to donors
    4. Personalized/customized reports
    5. Pre and post event communiques
    6. Donor project updates
    7. Videos featuring students thanking donors for support
  • Works with internal academic departments and awards office in the collection of student award recipient thank you letters and photos for use in donor reports, and project updates on donor-funded initiatives.
  • Writes articles in the internal communication site myCampus to keep campus community informed of Fund Development activities and events, and the impact of faculty and staff giving.
  • Writes donor relations-style content for Fund Development website, and other media where donors and prospective donors are the audience.
  • Acts as departmental contact responsible for Fund Development content on myCampus and BVC website, ensuring content is up to date and accurate.
  • Provides support for campus tours as required for donor cultivation.
  • Develops stewardship matrix or framework to support collaboration with front-line fundraisers on donor stewardship strategies.

Donor Communications for Events

  • Develop donor communications strategies for each Fund Development event (pre- and post-event) including photographic requirements, and donor recognition, utilizing multi-media vehicles. 
    • Play a key role in the delivery of events to engage the community from a philanthropic perspective, such as: 
    • Celebrating Student Futures
    • Premier’s Scholarship Luncheon
    • Campus Tours
    • Individual donor events
    • Donor Stampede event(s)
    • Choices Donor Appreciation events
    • Other as required

Database Management

  • Raiser’s Edge Database
    • Enter stewardship-related actions (reporting requirements) for all new gift agreements
    • Utilize (navigate) RE to retrieve donor and gift information for accurate and impactful donor reporting

Minimum Qualifications

  • Diploma
  • 3 years of relevant experience
  • An equivalent combination of directly related education and experience may be considered


  • Bachelor’s Degree - Non-profit management, Communications or Journalism preferred; or equivalent combination of training (diploma) and experience.
  • Strong interpersonal and leadership skills including the ability to work effectively within a diverse team environment.
  • Excellent listening skills are an asset.
  • Advanced oral and written communication abilities (writing for a variety of audiences) and strategic planning skills.
  • Well-developed knowledge of the field and practice of fund development and the non-profit sector.
  • Connections within and knowledge of the Calgary community are also an asset.
  • CFRE - Willingness to work towards designation